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DC Fast Charging Satisfaction Soars, Ionna Leads the Pack

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DC Fast Charging Satisfaction Soars, Ionna Leads the Pack
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The Gist

“DC fast charging satisfaction has increased by 12 points from last year, with Ionna taking the top spot with a score of 803, according to JD Power's Electric Vehicle Experience Public Charging Study. The study also found that reported DC fast charging failures have dropped to the lowest ever surveyed, with only 12% of respondents experiencing a charging failure.”

JD Power's Electric Vehicle Experience Public Charging Study has revealed a significant increase in DC fast charging satisfaction, with a 12-point jump from last year. Ionna has emerged as the leader, scoring 803 in the study.

Key Insights

The study highlights several key points, including the increase in DC fast charging satisfaction, Ionna's top spot, and the drop in reported DC fast charging failures to the lowest ever surveyed. Additionally, the study notes that Level 2 charging satisfaction has dropped 12 points since 2025, providing a comprehensive view of the current state of electric vehicle charging.

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