RingCentral, a global leader in business communications, is embracing AI-native ways of working by utilizing ChatGPT Work and Codex to build AI product features faster and centralize operational intelligence. This approach has enabled the company to accelerate its AI-powered product portfolio development.
Key Insights
The company's AI-Native Challenge encouraged employees to experiment with AI tools, resulting in the development of innovative products and infrastructure. By applying AI-native development, RingCentral aims to further accelerate its AI-powered product portfolio and stay ahead in the industry.










